Support

Enter your email and we send a six-digit code; it works for 10 minutes. Nothing after a minute? Check your spam folder, then ask for a new code (you can after 30 seconds). You can also continue with Google or Apple.

A new email asks for your mobile number once, confirmed with a code on WhatsApp — it is how garages find your cars.

Sign in with the email and password of your account, or with Google or Apple if that's how you joined. Forgot the password? Tap "Forgot password?" on the sign-in screen. Not on the team any more? Ask the owner of your garage or company to invite you again.

• Garage: Me → scroll to the end → "Delete my app account".
• Garage Manager and Autowork Recovery: Settings → Your account → Delete account, then type your email. If you own the workspace, this deletes it and everything in it — cancel a paid plan in Billing first.

Or write to support@garage.autowork.ae from the address on your account.

Payments go through Stripe; we never see your card number. Premium is managed and cancelled in Me. For a repair, the garage's invoice has a pay button; for a tow, the company holds the price on your card and charges only the final amount when the job is done — a hold that isn't used is released by your bank. A refund for a repair or a tow comes from that business; ask them first, then us.

So your office and the customer can follow your truck during a job even with the phone locked, and so the office can send you the nearest job while you are on shift. It is used only while you are signed in and working, and only your latest position is kept — never your route. Turn it off any time in Settings → Autowork Recovery → Location, or sign out.

Check that notifications are allowed for the app in your phone's Settings, and that you are signed in. In the app, the notification settings say what you receive and where.